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|IMPORTANT CUSTOMS INFORMATIONS|
Please note the following customs recommodations:
For deliveries from outside the European union, please make sure you fill in the customs declaration as follows.
You need the green customs sticker (CN 22)
Also, include at the outside of your letter or parcel a kind of informal invoice containing content of your parcel, ANDEC’s address and your own address as well as the sentence: AMATEUR FILM for development – maximum value EUR 20
We are sorry to inform you that if you are not following these recommendations, your letter or parcel will end up at German customs and we will have trouble to claim it from there.
In case we get the necessary customs informations too late and and have to to declare/debit the parcel afterwards, we have to charge you at least EUR 35 (net) - claimed by the DEUTSCHE POST.
If you send bigger parcels or wish fast processing, we suggest to use a parcel delivery service (like DHL) – they will handle the customs transactions for you.
We apologise for any inconvenience.
YOUR ANDEC TEAM