New: Submit Your Orders Online

Simply place your order using our new online platform, pack your film securely and send it to us – we’ll take care of the rest! 

For productions or customers with very tight deadlines, we recommend requesting a custom quote instead of booking your order online. 

How it works

1. Book your order online

Fill out the online order form and pack your film together with a printout of the order confirmation or at least a note with your order number .

 

2. Ship your film

We recommend using insured shipping with tracking (e.g. DHL/DHL Express, FedEx or UPS) and please send your films to:

ANDEC FILMTECHNIK GMBH
Ludwig Draser
Hasenheide 9, Aufgang 3
10967 Berlin, Germany
Deutschland

+49 30 691 7036
service@andecfilm.de

Important: For shipments from outside the EU, please make sure to follow our customs instructions: (https://andecfilm.de/en/info/#ZOLL) beachten.

 

 

3. Wait for our confirmation of receipt

As soon as your film has arrived and been unpacked, you will receive a Dropoff Confirmation..


4. Pay online and receive your film/scans

Once your order has been completed, we will send you the final invoice. If you ordered scans, you will also receive a cloud link to your files. Once payment has been received, your processed film and/or scans will be shipped or made available.

On-site: Mon–Thu from 8:30 a.m.

You can bring the film to us in person at any time during our opening hours in Berlin, or send it to us conveniently by post or courier.

Request now

PLEASE NOTE: OUR CURRENT TURNAROUND TIME IS LONGER THAN USUAL!